This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ugurulakci.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect the following information from users:

  • Personal Information: Name, surname, email address, phone number, billing address.
  • Payment Information: Only through third-party providers (we do not store card details).
  • Technical Data: IP address, browser type, operating system, device type.
  • Usage Data: Pages visited, time spent, navigation patterns.

2. How We Use Your Information

We use the collected data to:

  • Provide and manage services (e.g. booking tours)
  • Communicate with users regarding updates, confirmations, and support
  • Improve the functionality and performance of the website
  • Send promotional emails (only if consent is given)
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies to:

  • Analyze website traffic
  • Save user preferences
  • Enable website functionality

You can disable cookies in your browser settings, but this may affect the website’s performance.

4. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may share information with:

  • Service providers (e.g. payment processors)
  • Legal authorities when required by law

5. Third-Party Services

Our website may include links to third-party platforms (e.g. Viator, Instagram, WhatsApp). We are not responsible for their privacy practices.

6. Data Retention

We retain your data only as long as necessary for legal, administrative, and service-related purposes.

7. Your Rights

You have the right to:

  • Access and correct your personal data
  • Request deletion of your data
  • Withdraw consent
  • File a complaint with data protection authorities

For any request, email us at: ulakci.um@outlook.com

8. Security

We use SSL encryption and secure hosting to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted on this page.